WattlebankYour system
AR Anita Rao

22 Marlow Rise, Ipswich

8.8 kW solar and a 10 kWh battery · installed 15 July 2026 · job reference JOB-4471

Generated since install
1,640 kWh
Running as expected
You paid
$16,800
After $2,850 of certificates
One thing outstanding
Your meter
With your electricity retailer
Your meter still needs reconfiguring, and until it is done you are not being paid for what you export. Your system is working perfectly — it is generating, charging the battery and running the house. But the meter still reads the old way, so the power you send back to the grid is not being credited to you.
This is done by your electricity retailer, not by us. We requested it on 16 July and have chased it twice. We will keep chasing and tell you the moment it is booked. If you would like the reference to chase them yourself, it is below.

Where your job got to

Every step, and who was responsible for it

Installed & running
STEP 1
We designed your system
24 June
STEP 2
The network approved it
2 July · 5 kW export
STEP 3
We installed it
15 July · one day
STEP 4
Your retailer reconfigures the meter
Waiting · 40 days
STEP 5
You get paid for exports
Once the meter is done
About your export limit. We applied to send up to 10 kW back to the grid and the network approved 5 kW. That is common in your area and it is their decision, not ours. We told you on 2 July and sent you a revised savings estimate the same day — about $1,880 a year rather than $2,140. Your battery means most of what you generate is used at home anyway, so the practical difference is smaller than it sounds.

Ask us something

Goes to Bec and your installer

Something not working?
07 3496 0118

Your team

WT
Wes Tuilagi
Installed your system
Warranty, panels25 years
Warranty, inverter10 years
Warranty, battery10 years
Workmanship5 years

Your documents

Keep these — you will want them if you ever sell the house

DocumentWhat it isDate
Electrical certificateProves the wiring is compliant16 Jul 2026
Warranty documentsPanels, inverter, battery and our workmanship17 Jul 2026
Grid connection approvalYour 5 kW export limit, in writing2 Jul 2026
System designWhat is on your roof and where24 Jun 2026
Your quoteIncluding the $2,850 certificate discount24 Jun 2026
Revised savings estimateRecalculated at the 5 kW limit2 Jul 2026
How to use your systemThe app, the battery settings, what to do in a blackout17 Jul 2026
We keep all of this for as long as your system is on the roof. If you sell, send your buyer here and they can have copies.