Tuesday 25 August 2026
Four chairs, two treatment rooms, 38 appointments. Four enquiries are still unanswered from yesterday.
Appointments today
38
31 dental · 7 skin
Unanswered enquiries
4
Oldest is 19 hours
History forms outstanding
6
2 are in today
Consents to complete
3
Before treatment can start
Simone Aveiro asked about anti-wrinkle injections on Sunday morning and has not been
answered. The enquiry came through the social lead form, which has no owner, and the
notification went to an inbox that three people can see and nobody reads. She has since
made an enquiry to another clinic in Claremont.
Needs a person
Ordered by how long it has waited| Waiting | Who | What | Why it is here |
|---|---|---|---|
| 2d 4h | Simone Aveiro | Anti-wrinkle enquiry | Social lead form · no owner assigned |
| 19h | Mel Toshack | Lip filler enquiry | Replied once, asked a question the reply could not answer |
| 6h | Yusuf Demirel | Consent not signed | Treatment booked 27 Aug · cannot proceed without it |
| 4h | Bianca Ferraro | History form | In today at 15:20 · sent twice |
| 2h | Website — Skin page | Phrase flagged | “Results you will see after your first visit” · never reviewed |
One list, whether the thing waiting is a patient, a form or a
sentence on the website. They all stop something from happening.
Today at a glance
Dental chairs in use4 of 4
Skin rooms in use1 of 2
Consultations3
Cancelled since Friday2
Gaps not yet filled2
The assistant answered eleven enquiries overnight.
Nine were booked without anybody touching them. Two asked something outside the approved
phrases, so they are on the list above with the question attached rather than sitting in
an inbox with a generic reply.