Accreditation & compliance

Without an accredited installer on site, the job cannot create certificates — and the business has no product

2 items need attention

Everything Wattlebank sells rests on one thing: an accredited installer physically on the roof. Not supervising from the van, not signing off afterwards. If that cannot be evidenced, the certificates for that job are void, and a pattern of it costs the accreditation itself — at which point there is no business, only a warehouse full of panels.

Jobs with weak attendance evidence

All subcontract

Accreditation expiring in 90 days

Of 4 accredited installers

Electrical licences current

9 of 9

Checked monthly

Audit findings open

From the March desktop audit

Who can sign a job off

Four accredited installers cover five crews · the arithmetic is the problem

Installer	Crew	Accreditation	Expires	Days	Electrical licence	Jobs signed, 12m	Standing
Wes Tuilagi	Tuilagi	Design & install	14 Jun 2027	293	Current	318	Clear
Jarrod Neale	Neale	Design & install	2 Feb 2027	161	Current	286	Clear
Rohan Prasad	Prasad	Install	20 Sep 2026	26	Current	241	Renewal not started
Kabelo Mbatha	Mbatha	Install	11 Nov 2026	78	Current	198	Expiring
Sean Doherty	Subcontract	Install	4 Apr 2027	222	Current	137	Attendance queries

Rohan Prasad's accreditation expires in 26 days and he signed 241 jobs last year. If it lapses, his crew cannot work — not slowly, at all.

Proving somebody was there

How each job evidences the accredited installer on site

Method	What it proves	Jobs	Share	Strength
Geotagged check-in and check-out	Present, and for how long	874	74%	Strong
Timestamped site photographs	Present at a moment	198	17%	Partial
Signed job sheet only	That somebody signed a form	104	9%	Weak
Nothing on file	—	4	0.3%	None

A signed job sheet proves a signature. It does not prove attendance, and in an audit that distinction is the whole conversation.

All four jobs with nothing on file are the subcontract crew, and 71 of the 104 signed-sheet-only jobs are too. Wattlebank pays that crew per install and inspects the paperwork afterwards, which means the one control that matters is the one nobody applies at the time. Check-in on the tablet takes four seconds and removes the entire category.

March desktop audit

Twelve jobs sampled · three findings still open

Finding	Jobs	Raised	Response due	Status
Array photographs not sufficient to verify panel count	4 of 12	18 Mar	15 Apr	Responded, open
Serial numbers not legible	3 of 12	18 Mar	15 Apr	Responded, open
Attendance evidence weak on one job	1 of 12	18 Mar	15 Apr	Escalated
Written statement version out of date	2 of 12	18 Mar	15 Apr	Closed
Component list current	12 of 12	18 Mar	—	No finding

Seven of twelve sampled jobs had a finding. The sample was random, which means the rate across all 1,180 is probably similar — and Wattlebank has never measured it.

Consumer code

Signatory statusCurrent

Cooling-off honoured100%

Written quotes with full disclosure98%

Complaints, 12 months14

Resolved within the standard12 of 14

Six complaints were about export limits. The customer was approved at a lower export limit than they were sold, found out from their first bill, and nobody had rung them. That is a disclosure failure, not a technical one.

What would fix most of it

Check-in on the tablet
Four seconds · removes the attendance category entirely
Serial capture that validates
Scan, do not photograph · rejects an unreadable one on the spot
Array photo prompt from height
With an example on screen
Job cannot close without the pack
The same rule as testing the system

None of this is sophisticated. It is a checklist that will not let a crew leave, which is the only kind of checklist that works on a roof at four o'clock on a Friday.